Shipping & Information

Shipping

We endeavor to post your parcel the next business day after receiving your paid order.

Domestic (Australia Wide)

  • Delivery with basic tracking Australia wide is $7.00 AUD.
  • Delivery times are between 3-5 working days with Australia Post
  • Once sent you will receive an email with basic tracking details.

International (Rest of the World)

  • Delivery costs are calculated by destination and for either 3 crackers (or 2 crack-a-mac packs), essentially for up to 500g (Please message us for a quote if you require a larger or mixed order).
  • Delivery times are between 7-10 working days with Australia Post Airmail.
  • An email will be sent confirming dispatch, with tracking details.
  • Due to changes in Australia Post charges, please message us directly and we will provide a prompt quote for you.

Postage can be expensive. Take advantage of being able to fit 3 crackers (or 2 crack-a-mac packs) in the same bag for the same postage to anywhere in Australia or Overseas. This is due to Australia Post requiring a minimum of 500g for domestic and international parcels. We don’t charge for postbags or handling just postage.

Disclaimer

The crack-a-mac has been designed to crack commercially available macadamias, it may not be as successful on native ungrafted thick shelled or very small nuts, please message me if you require further details.

Guarantee

We have been selling the crack-a-mac for many years and while we know we have an easy to use, durable and affordable product we also acknowledge that things can go wrong from time to time. That’s why we guarantee our cracker, if you have any problems please contact as soon as you can and we will do our upmost to assist you. We value our customers and believe in the power of word of mouth, so please let us help you.

Also, we value your feedback, as we continue to refine our product to make it the best we can, this process includes you our customer. After you have purchased your cracker and used it, we value any feedback you may have, even if it’s just to let us know that it is the best cracker you have ever used.